I was a customer of virgin mobile since December, 2006. I was on auto pay all of that time, and rarely used the phone, so I was unaware they cut it off in July of this year!
As I am disabled, I might have needed that phone, only to find it useless!
The company did not even have the decency to inform me "We could not access your card", which I learned after calling to find out why I had lost my phone. I lost the phone, over $300.00 in accrued time, and would have to purchase a new phone and sign on as a new customer, with a new number, and at my expense, undo the damage their incompetance brought about!
Monetary Loss: $375.