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I was a customer of virgin mobile since December, 2006. I was on auto pay all of that time, and rarely used the phone, so I was unaware they cut it off in July of this year!

As I am disabled, I might have needed that phone, only to find it useless!

The company did not even have the decency to inform me "We could not access your card", which I learned after calling to find out why I had lost my phone. I lost the phone, over $300.00 in accrued time, and would have to purchase a new phone and sign on as a new customer, with a new number, and at my expense, undo the damage their incompetance brought about!

Monetary Loss: $375.

Company wrote 0 public responses to the review from Sep 28, 2013.
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What would happen if RICHARD BRANSON received this same level of service for his space venture??

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